Refund & cancellation policy

Last updated: 2 October 2026

This policy applies to fees paid to Wizius Careers for test-preparation courses and admissions-consulting programmes. Where your signed enrolment agreement contains different refund terms (for example, a Guaranteed Admit programme), the terms of that agreement apply.

1. Free demo and counselling

Every student can attend a free demo class or counselling session before paying. We encourage you to use it to decide whether our teaching suits you.

2. Test-preparation courses

• Before the course starts: cancel in writing and receive a full refund of fees paid, less the registration fee stated in your enrolment form.
• Within 7 days of the first class: a refund of the fee for the unused portion of the course, less the registration fee and the cost of any study material already issued.
• After 7 days: fees are not refundable, but we will, on request, move you to a later batch or convert the balance into 1-to-1 sessions.

3. Admissions-consulting programmes

• Consulting fees are linked to work stages (strategy, school shortlist, essays, applications, interviews). Once a stage has begun, the fee for that stage is not refundable.
• If you cancel before work starts, fees are refunded in full, less the registration fee.
• Guarantee or refund-linked programmes are governed solely by the conditions in the written agreement signed at enrolment.

Online test series and test packages

• Free trial: every course includes free trial tests, so you can check the test interface and content before buying.
• Within 7 days of purchase, if no paid test has been started: a full refund of the package price on written request to admissions@wiziuscareers.com.
• Once a paid test has been started, or after 7 days: the package is not refundable. Packages are personal and cannot be transferred.
• Failed or duplicate online payments: if your account was debited but the package was not activated, write to us with the order number; the amount is refunded to the original payment method, usually within 5–7 working days of confirmation.
• Pay at institute: access is granted only after our team confirms the payment.

4. Cancellations by Wizius

If we cancel a batch or programme, you may choose a full refund of fees for the undelivered part or transfer to another batch.

5. Items we cannot refund

• Fees paid directly to testing bodies (such as GMAC, ETS, IDP/British Council, Pearson, College Board or ACT);
• University application fees, courier charges and third-party service fees;
• Payment-gateway charges, where applicable.

6. How to request a refund

E-mail admissions@wiziuscareers.com from your registered e-mail address with your name, course, payment reference and reason. We acknowledge requests within 2 working days and process approved refunds to the original payment method within 7–10 working days.

Questions? Contact us at admissions@wiziuscareers.com or +91-9810801887.