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Grievance redressal

How to raise a complaint and what happens next.

Last updated: 29 September 2026

We want every student, parent and visitor to be treated fairly. If you have a complaint about our services, content on this website, or the handling of your personal data, please contact our Grievance Officer. This mechanism is provided in accordance with the Information Technology Act, 2000, the rules made under it, the Digital Personal Data Protection Act, 2023 and the Consumer Protection Act, 2019.

Grievance Officer

Grievance Officer, Wizius Careers
Wizius Careers
NM 2&3 Ground Floor, Old DLF Colony, Sector 14, Gurgaon, Haryana 122001
E-mail: admissions@wiziuscareers.com
Phone: +91-9810801887
Available Monday to Saturday, 10:00 am – 6:00 pm

How to raise a grievance

  1. E-mail the Grievance Officer with your full name, contact number, and — if you are a student — your course and enrolment date.
  2. Describe the issue clearly, with dates and any supporting documents or screenshots.
  3. If the complaint concerns content on this website, include the page link.

What happens next

  • We acknowledge your complaint within 48 hours.
  • We investigate and send you a written response within 15 days.
  • Complex matters are resolved within one month of receipt, and we keep you informed of progress.

If you are not satisfied

You may escalate by replying to our response and asking for a review by the management. For personal data complaints you may also approach the Data Protection Board of India, and for consumer disputes the appropriate Consumer Commission.